Cloud computing can be succinctly described as an on-demand, anywhere, anytime service where customers are provided software and hardware capabilities which can be accessed independent of geographical location or specific device.Read More
Cloud based customer satisfaction is directly related to the efficiency and quality of the cloud services provided and the type and extent of the cloud support given. Customers demand customized services, depending on the nature of their business. Therefore, it is necessary to realize what customers actually need and what types of services are best for them. Detailed communication must be provided through strong and reliable customer support services. In fact, open communication is one of the best ways to make clients satisfied and happy.Read More
A report by Forrester Research and the National Retail Federation reveals that 97% of the CIOs rank cyber security defense in the top five items on their agenda. However, budgets remain a huge challenge for them. Almost half of the CIOs expect to work with a flat or declining IT budget while about one-third expect to see modest increases of less than 10%. In recent years, the difficulty of pursuing new technology initiatives while operating under a constrained IT budget has become a hot topic.Read More
If your database administrator is having sleepless nights, chances are, they may not have the right backup and data security solutions. Business leadership can sometimes be lulled into a false sense of security in thinking that their employees won’t steal or provide unauthorized access to company data. However, many studies show that most data loss can be attributed to authorized system users who unintentionally opened the system to a breach. Given this fact and the challenges of keeping IT systems up-to-date, many IT Administrators live with a constant consciousness of the risks and impending blame of data loss.Read More
Despite the fact that data managers struggle with maturing data volumes and reduction in budgets, innovative minds and organizations are doing everything humanly possible to not only reduce costs, but also scale infrastructure. The invention of Internet based cloud backup solutions aspire to provide unending, continuous access to data vaults, increase operational efficiencies, and meet the rigorous compliance regulations; at the same time, deploying shared resources that bring in better ROI.Read More
Are you ready for the unexpected? Successful businesses are run by smart people who learn from mistakes – the things they didn’t expect. Many companies make mistakes with IT planning, especially, if they don’t have skilled IT staff or resources in house. Here are some of the common mistakes that many small and mid-sized businesses (SMBs) make and what you can learn to, hopefully, avoid them.Read More
One of the most challenging tasks in data backup is the capture of files that are open or in use by an application. Many users believe that if they select a file for backup, for example the Outlook PST file that contains your email, contacts and calendar, it will be included whenever a backup occurs. Unfortunately, they often find out when attempting to recover the file that it has not actually been backed up.
Normally, Operating Systems like Windows do not permit users to perform any action on an open file and since applications like Outlook are rarely shut down by most users, the open file could not be backed up. So how do you ensure that open files like your Outlook PST are backed up in order to ensure you can perform data recovery in case of a disaster?Read More
Authentication is the gatekeeper of a virtual world. Like the gatekeeper at a physical secure facility, authentication stops you at the entry with a request for identification. If you successfully identify yourself, you can proceed to access all areas of the facility that you are authorized to access.
With more and more data being sent online and transactions happening online, strong authentication becomes a necessity. Individuals bank online. Governments exchange documents online. Emails are sent with mission-critical information or business transactions are done using payment gateways. None of these people or organizations can afford to have someone looking over their shoulder or accessing their data without proper authentication and authorization. Strong authentication is the first step in ensuring that security of data is maintained at all times and under all circumstances.Read More